Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Heidi Westover

Heidi Westover

September 8, 2026

5  out of  5
rating by Heidi Westover
"Justin Geiger State Farm Office has been my insurance agent for several years. When I call I either talk to Justin or Kim in the office and they are both wonderful answering my questions"
We responded:
"Thanks so much Heidi, we appreciate you!"
Profile photo of Jolann Horkey Jones

Jolann Horkey Jones

September 3, 2026

5  out of  5
rating by Jolann Horkey Jones
"I have been with this agency forever. Kim, in front office, is always there to help. I call in and give my first name and she knows exactly who I am. When I needed to road side assistance and was having difficulty with the process, she handled it. When I have had claims, they were handled quickly and I was kept in the loop. I have great rates and coverage and a contact person I can count on. I couldn't ask for better."
We responded:
"Thank you Jolann! We hope we are kicking butt for you 🤣 "
Profile photo of steve iles

steve iles

September 3, 2026

5  out of  5
rating by steve iles
"I have been with State Farm for a long time and Justin and Kim has always taken care of me in a very efficient and professional manner"
We responded:
"Thank you Steve!l"
Profile photo of Amanda Fuller

Amanda Fuller

September 3, 2026

5  out of  5
rating by Amanda Fuller
"Amazing experience using them for the past 5 years! Kim is incredible."
We responded:
"Thank you Amanda, we appreciate you!"
Profile photo of Richard Korn

Richard Korn

September 1, 2026

5  out of  5
rating by Richard Korn
"Previous State Farm agent retired. When asking around, Justin's name came up highly recommended. At our first meeting the transfer my policies went very smoothly. He was more than generous with his time discussing any questions I had. It was also very nice to learn he is involved in community activities."
We responded:
"Thank you so much for trusting our office when your agent retired. We appreciate you!"
Profile photo of David Brouhard

David Brouhard

September 1, 2026

5  out of  5
rating by David Brouhard
"This office is great, especially Kim! Always timely and responsive. They are willing to go the extra mile and provide any information I need. Highly recommend!"
We responded:
"Thank you so much for your review David and your business!"
Profile photo of Jen B.

Jen B.

August 28, 2026

5  out of  5
rating by Jen B.
"Justin and Kim are amazing insurance partners. They have handled my insurance needs (home, auto, renter's, and life) for a number of years now. They are transparent with what they can and cannot provide (which isn't much) and recommend what is best. Kim has always gone above and beyond. When I first moved into my house, I had a leak under my sink and did not know what to do, and even though it was not covered by my insurance (too small), she helped me find a plumber. Justin remembers to call and wish me Happy Birthday every year. The level of service and care has not changed since day one. Great Job!"
We responded:
"Thank you so much Jennifer for your review and your business! You are appreciated!"
Profile photo of Sybil Brown

Sybil Brown

June 11, 2026

5  out of  5
rating by Sybil Brown
"I've been with this agency for years. Everyone I've talked with is helpful, friendly. I like that they even call to remind me l if I overlook making my semi-annual payment."
We responded:
"Thank you Sybil for trusting us, thank you for being our client!"
Profile photo of Tiffany Lewis

Tiffany Lewis

June 8, 2026

4  out of  5
rating by Tiffany Lewis
"The westerville State Farm office with Justin and Kim are wonderful. Referred to us by close friends they have covered us through some very difficult times. Kim always gets back to me promptly and answers all of my questions professionally and thoroughly, no matter how miniscule."
We responded:
"thank you Tiffany for trusting us! We are always here for you.."
Profile photo of David Christopher

David Christopher

June 3, 2026

5  out of  5
rating by David Christopher
"Friendly and efficient"
We responded:
"We appreciate your review, David. We are so happy that you had such a wonderful experience with State Farm Agent Justin Giger’s Team here in Westerville ! "
Profile photo of Walter Lee Williamson Jr.

Walter Lee Williamson Jr.

June 2, 2026

5  out of  5
rating by Walter Lee Williamson Jr.
"My experience with State Farm was outstanding. My agent Miss Kim Weatherby was very knowledgeable,patient and outstanding. Thank You very much Kim."
We responded:
"Thank you Walter for your business, we are here for you always!"
Profile photo of brenda hadler

brenda hadler

June 2, 2026

5  out of  5
rating by brenda hadler
"Kim is amazing she looks out for us in every way possible!! I have been with State Farm almost all of my adult life and when I was a teenager my parents were with state farm. I trust that they will do what they say."
We responded:
"Thank you Brenda, we appreciate your business!"
Profile photo of Kaylee Jo

Kaylee Jo

June 2, 2026

5  out of  5
rating by Kaylee Jo
"I always receive great communication!"
We responded:
"Thank you Kaylee! "
Profile photo of Tracy Stevens

Tracy Stevens

April 29, 2026

5  out of  5
rating by Tracy Stevens
"Easy application, quick response, and very efficient
to navigate. Thank you, State Farm."
We responded:
"Thank you Tracy for your review, it is a pleasure to be here for you!"
Profile photo of Tyrone J. Williamson

Tyrone J. Williamson

March 30, 2026

5  out of  5
rating by Tyrone J. Williamson
"I can always count on Justin and Kim to handle any situation whenever needed. #LifeTimeCustomer...."
We responded:
"Thank you Tyrone for trusting us with your insurance needs, we appreciate you!"
Profile photo of Kevin Pargeter

Kevin Pargeter

March 30, 2026

5  out of  5
rating by Kevin Pargeter
"Trustworthy and excellence. I’ve worked with Justin and his team for over a decade, and I’d recommend him to anyone!"
We responded:
"Thank you Kevin, it has been a pleasure being your agent for the last decade!"
Profile photo of Joseline Celestin

Joseline Celestin

March 4, 2026

5  out of  5
rating by Joseline Celestin
"Thank you for being always available."
We responded:
"Thank you Joseline! We appreciate your business"
Profile photo of Charles Mercurio

Charles Mercurio

March 3, 2026

5  out of  5
rating by Charles Mercurio
"Always there to help. Has saved me alot of money and help me thru claims. Kim is a great assistant"
We responded:
"Thank you Rick for trusting us with your business and insurance needs!"
Profile photo of M B

M B

February 4, 2026

5  out of  5
rating by M B
"Kim is a true professional! She took great care of me and my husband in helping get our insurance needs met quickly and at an affordable price. We purchased 2 homeowners policies, 2 auto policies and an umbrella policy! We are very pleased with coverages and rates. I highly recommend this agency for all of your insurance needs!"
We responded:
"Thank you Mattie for your review and the kind words! We are here for you."
Profile photo of John Cardwell

John Cardwell

December 30, 2025

5  out of  5
rating by John Cardwell
"I just added a rental policy to my car fleet that I’ve had with State Farm since back in the 70’s. Working with This agency was very easy. Providing descriptive details of what I wanted, when I wanted it was all I needed to do. Turn around was the same day.
Give the Justin Giger a try the next time you are looking for quality experience. I’m sure you will not be disappointed."
We responded:
"We thank you for your business and trusting us with your insurance needs for all of this time!"
Profile photo of Michelle Counahan

Michelle Counahan

October 29, 2025

5  out of  5
rating by Michelle Counahan
"Justin was easy to work with and would use him again and recommend to others."
We responded:
"Thank you, Michelle, for your review and your business, we appreciate you!"
Profile photo of Taylor Jordan

Taylor Jordan

August 7, 2025

5  out of  5
rating by Taylor Jordan
"Justin is so personable and made this process seamless and stress free! Thank you so much!"
We responded:
"Thank-you Taylor for your review, we appreciate your business!"
Profile photo of Rebecca Conley

Rebecca Conley

July 17, 2025

5  out of  5
rating by Rebecca Conley
"Justin Giger’s State Farm Insurance offers notch customer service that’s difficult to find. They are friendly, efficient, and the turn around time was less than 24 hours to get a new business insurance policy. I’ll definitely be using them in the future!"
We responded:
"Thank you Rebecca for trusting us with insuring your business and your kind review!"
Profile photo of James Raia

James Raia

July 2, 2025

5  out of  5
rating by James Raia
"I experienced extremely professional and competent services with Justin.
Within 24 hours, he was able to help me cancel my policies for home and automobile with a current company, and obtained more comprehensive coverage for less premiums with State Farm.
We worked together online, with the State Farm Portal, and with multiple educational phone calls.
I highly ( 5 star) recommend Justin to anyone who is in need of an investigation of their current policy coverages and the premiums in search of improvements.
After all the paperwork was completed, Justin followed up with a personally interested phone contact to make sure that I was totally satisfied.
Everything was just amazing!"
We responded:
"Thank you James for this great review and your business, we are always here for you!"
Profile photo of sabrina loveday

sabrina loveday

June 18, 2025

5  out of  5
rating by sabrina loveday
"Justin & Kim are terrific !!! Justin has been my State Farm agent for more than a decade and ALWAYS treats my family and I as if we are his only clients. He and Kim respond quickly to any questions or concerns regarding our policies. When I contacted Justin after an accident his first response was to make sure I was safe and ok. In my opinion, that speaks volumes about his character."
We responded:
"Thank you Sabrina, this review and your business means the world to us. Thank you for trusting us !"