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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Fultz

July 1, 2024

5  out of  5
rating by James Fultz
"Customer Service top notch , He makes me feel , I 'm his only client .... Couldn't ask for a better Agent"
We responded:
"Thank you James, that means a lot to us!"
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Bryan Wilson

July 1, 2024

5  out of  5
rating by Bryan Wilson
"One of our company vans got involved in an accident and was totaled. The Justin Geiger office, and Kim specifically, helped us through the process of filing our claim and getting a very prompt payment. We were able to get another van in no time. Truly love working with this group of agents. Bryan Wilson B Clean Carpet and Upholstery LLC"
We responded:
"Thank you Bryan, we appreciate your business and glad to help you on your claim!"
Profile photo of Paul McGarvey

Paul McGarvey

June 28, 2024

5  out of  5
rating by Paul McGarvey
"Justin Giger - State Farm Insurance Agent is one of the best insurance angecy I have ever worked with. I not the typical auto insurer. I need to make frequent changes to my policy and they always handle it effortlessly. Kim and Justin you are awesome, so glad to be one of your clients"
We responded:
"Thank you Paul for trusting us with all of your insurance needs. We a grateful for you being one of our clients."
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Luke Brenning

June 26, 2024

5  out of  5
rating by Luke Brenning
"Kim is awesome, always fast to respond to any questions I have had. Great customer service!"
We responded:
"Thank you Luke for your business and your review!"
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Alicia Olson

March 19, 2024

5  out of  5
rating by Alicia Olson
"Awesome guy. He was great to work with for my business insurance"
We responded:
"Thank-you Alicia, we appreciate you and your business!"
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Sybil Brown

September 11, 2023

5  out of  5
rating by Sybil Brown
"I've been with this agency for years. Everyone I've talked with is helpful, friendly. I like that they even call to remind me l if I overlook making my semi-annual payment."
We responded:
"Thank you Sybil for trusting us, thank you for being our client!"
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J H

February 26, 2023

1  out of  5
rating by J H
"Dont waste your time with this agent will offer you 3x the price for premium. Contact the insurance company directly"
We responded:
"Good morning Benjii, I don't see that our office talked to you or offered you an insurance quote. Every State Farm office or agent offer the same quotes and same pricing. I'm sorry you had a bad experience. Would love to find out who you talked to so we can get you some feedback. Feel free to call us anytime. Thanks."
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Amy Young

January 24, 2023

5  out of  5
rating by Amy Young
"Justin and Kim are wonderful to deal with. Never had any issues. Kim is very knowledgeable in all aspects of State Farm Insurance. She is an asset to Justin’s office. I would recommend all family and friends looking around for insurance to come see Justin."
We responded:
"thank-you Amy, we appreciate your business and your review."
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Shannon Stark

January 20, 2023

5  out of  5
rating by Shannon Stark
"My favorite part about Justin Giger State Farm is the small-town, personable service. You can walk in to his office any time and your warmly greeted my Kim and/or Justin. You feel like your family with Justin and his team and I love knowing that if there are any issues or questions, they are jsut a phone call or short walk away!"
We responded:
"you are our family Shannon! Thanks for trusting us....."
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Ms Evita

January 18, 2023

5  out of  5
rating by Ms Evita
"Justin has been a phenomenal agent. He and his staff are available whenever we have a question or need regarding our State Farm policies. Very highly recommended!"
We responded:
"thank you for trusting us and being a part of our family!"
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John Cardwell

November 8, 2022

5  out of  5
rating by John Cardwell
"I just added a rental policy to my car fleet that I’ve had with State Farm since back in the 70’s. Working with This agency was very easy. Providing descriptive details of what I wanted, when I wanted it was all I needed to do. Turn around was the same day. Give the Justin Giger a try the next time you are looking for quality experience. I’m sure you will not be disappointed."
We responded:
"We thank you for your business and trusting us with your insurance needs for all of this time!"
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Em Estadt

October 24, 2022

5  out of  5
rating by Em Estadt
"I've been with State Farm for over 40 years and have always had the best Representatives help me. Justin currently is my rep and has been for probably 20 years they always worked with me and I've had never any issues.A good place to put your trust."
We responded:
"Thank-you Emilia for always trusting us with your insurance."
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Craig & Shirley Smith

September 22, 2022

5  out of  5
rating by Craig & Shirley Smith
"I always have unusual questions for Justin and Kim ie. rental cars, properties in OH and KY, multiple drivers and when to reduce coverage for my benefit. Their claim processing is the BEST. They treat me like a friend as well as a customer; I'll never change. 9/13/2021 I want to pay my homeowners insurance, not through a bank. I made one phone call to Justin at St. Farm; DONE DEAL! 9/20/2022 Just bought a used car and needed a title change and new plates; only took 4 trips to the BMV. To get car insurance; one phone call to St. Farm. Smooth!"
We responded:
"Thank you for being our friend as well! You are the best!"
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jeff endsley

September 20, 2022

5  out of  5
rating by jeff endsley
"Easy to work with and responsive"
We responded:
"Thank you Jeff for trusting us with your insurance needs!"
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Dejuan Buford

June 15, 2022

5  out of  5
rating by Dejuan Buford
"Personable and Knowledgeable, plus he listens. These are the things that Justin and his staff have impressed me with. The most important thing i look for in an insurance agent is one who listens to me and my personal situation to try and give me the best deal possible for ME and MY FAMILY. Justin is the best!"
We responded:
"Thank you Dejuan for your business and your friendship!"
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faylon stewart

April 30, 2022

5  out of  5
rating by faylon stewart
"My experiences with Justin and his team have always been Awesome. All my insurance needs and questions have been answered and responded to quickly and accurately. His office follows up with emails. Those emails provide policy documention to support answers to questions, I might have concerning my auto and homeowner's policy. Thanks for your Awesome costumer service. F. Stewart"
We responded:
"Faylon we appreciate you for your business and you are awesome too!"
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kevin smith

April 25, 2022

5  out of  5
rating by kevin smith
"Justin Giger from State Farm was wonderful to work with, as we recently took a job on the other side of the country and he not only got us home insurance for our new home but will be switching over all our auto policies for us when we get there this summer. We look forward to working with a local office that is helpful and not pushy. I would highly recommend them for anyone in the area."
We responded:
"Thank you Kevin for trusting our office with you insurance needs. Have a safe trip to Ohio and see you soon!"
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DIAN LOVE

April 1, 2022

5  out of  5
rating by DIAN LOVE
"NEEDED TOWING SERVICE AND THEY WERE HELPING ME IN APPROX 25 MIN. FROM THE TIME OF CALL EMPLOYEES ARE FRIENDLY AND ANSWER ANY QUESTION YOU HAVE. BEEN WITH STATE FARM FOR OVER 25 YRS."
We responded:
"Thank you Dian, we are always here for you!"
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Ericka adams

February 9, 2022

5  out of  5
rating by Ericka adams
"Justin responded to my concerns after business hours and Kim was very helpful with the information I needed. Very professional and kind."
We responded:
"Thank you Ericka, we appreciate you!"
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Gabe Pace

November 29, 2021

5  out of  5
rating by Gabe Pace
"Absolutely Love the Customer Service That Justin and his team provide at every interaction."
We responded:
"Thank you Gabe for your business and your review!!"
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Ram Sripati

November 8, 2021

5  out of  5
rating by Ram Sripati
"Justin is very easy to work with helpful and knowledgeable."
We responded:
"Thank you Ram for your business, we appreciate you!"
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Sim Howell

September 22, 2021

5  out of  5
rating by Sim Howell
"Justin has been my agent for the past few years and he’s great. He is very helpful and responsive. He take great care of his customers! Thank so much for you hard work and service, Justin."
We responded:
"Thank you Hao for trusting us and we are always here for you!"
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Joe Dixon

September 7, 2021

5  out of  5
rating by Joe Dixon
"Justin and his team have been great to work with for years. I appreciate the responsiveness his team provided when I called into the office for assistance."
We responded:
"Thank you Joe for trusting us for all of these years!"
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Elaine Domonkos

August 25, 2021

5  out of  5
rating by Elaine Domonkos
"Kim is wonderful! She's very knowledgeable and helpful. Kim knows what she's doing when it comes to billing and handling my service needs. I know I can count on the Giger Agency for my insurance needs and for when I need something. I look forward to a lasting relationship with Justin!"
We responded:
"Thank you Elaine for trusting our office, we appreciate you and your business!"
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Amy O.

July 16, 2021

5  out of  5
rating by Amy O.
"Always professional and quick to respond!"
We responded:
"Thank you Amy for the kind words, we appreciate your business!"